Processes are omnipresent in the healthcare domain. Patients, doctors, as well as nursing- and laboratory staff are involved in care pathways, but also supporting processes, such as logistics of drugs, play an important role. Requirements on healthcare providers with regards to quality, efficiency, and profitability grow continuously and require a strong process understanding to identify potentials for process improvements, innovations, and automation.
In this lecture, you will learn process modeling as a technique for the discovery, analysis, improvement, and automation of different healthcare processes (care pathways, standard operating procedures, supporting processes, etc.). We will introduce BPMN (Business Process Model and Notation) - the most widespread process modeling language in industry and research. Further, techniques to analyze and redesign healthcare processes will be presented. As decisions play a crucial role in healthcare, DMN (Decision Model and Notation) as a standard for decision modeling and management will be discussed.
- Kursleiter*in: Simon Remy
- Kursleiter*in: Prof. Dr. Mathias Weske